Leadership

Leadership

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Course Description

COURSE DESCRIPTION

Effective leadership is a training program is designed for the manager, director or executive who strongly desire to possess a superior degree of personal and professional effectiveness in leading others and for those who is willing to make the changes that are required to achieve this.

The training will also explain organizational change and how leaders successfully garner support and implement change so that the individuals and groups within the organization take ownership and see the value of the change and commitment and loyalty are fostered toward individual and organizational transformation.


Why Choose this Training Course

Administrative professionals have a unique role in the every day operations of a company.  As an administrator, others will look to you for support.  To be successful as an administrative professional you don’t just need excellent management skills for handling multiple tasks and meeting deadlines, but the more subtle arts of leadership.

This training course will enhance your leadership skills and enable you to influence and benefit those around you with your enthusiasm and personal example, with your clarity and vision and with your clear, confident and considerate communication.   No matter what your job description, with honed leadership skills, you can definitely ‘do more, be more and achieve more’ for your self and your company.


What are the Goals?

By the end of this training course participants will be able to

  • Bring about change and influence decisions even when faced with resistance
  • Manage changing roles, responsibilities, resources and relationships effectively
  • Apply a spectrum of priority setting and time management strategies to proactively accomplish goals
  • Analyze conflict, office politics, and interactions with difficult people
  • Incorporate emotional intelligence and effective listening to be a more effective colleague, work partner and leader

Who is this Training Course for?

This course is suitable for a wide range of professionals but will greatly benefit

  • Office Managers
  • Coordinators
  • Supervisors
  • Team Leaders
  • Senior Secretaries
  • Project Managers
  • New leaders

How this Training Course will be Presented?

This course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes group and individual exercises, case studies, role-plays, videos, and discussions – along with formal inputs.


Objectives of the training:

By end of this program, trainees will be able to:

  • Evaluate their leadership and that of others.
  • Build effective teams and organizations.
  • Practice leadership principles in an organizational setting.
  • Demonstrate the character necessary to effectively lead people and organizations in an ethical manner.
  • Think strategically and creatively.
  • Develop an understanding of how to build teams of people in real-time and virtual organizations so the God-given gifts, abilities, and skills are best used to transform individuals and organizations to achieve objectives.
  • Develop expertise in how to modify strategies and techniques to move an organization into different directions, leveraging the strengths of the company while successfully meeting individual and organizational objectives.

COURSE OUTLINE

Defining leadership

  • Theories of leadership
  • Marks of effective leaders
  • The correlation between values and positive outcomes
  • Leadership as a process

The art of self-leadership

  • Is your vision clear?
  • Is your passion hot?
  • Is your pace sustainable?
  • Is your fears at bay?
  • Is your life balanced?

Emotional Intelligence and the art of relating to people

  • Energy-draining people
  • Energy-draining Emotions
  • Energy Drainers at work
  • Energy Drainers at home

Group leadership

  • The power of influence
  • Understanding group’s development and dynamics
  • Assessing stress level and establish staff care management

The art of effective communication

  • Theories of communication
  • Transactional communication
  • Reflective listening
  • Body language and context communication
  • Global communication across cultures

The art of conflict resolution

  • Conflict types: personality, interests, cultural, gender
  • Personality preferred conflict resolution style
  • Conflict resolution styles across cultures
  • Conflict resolution models and techniques

Leadership and self-care

  • Recognizing signs of burnout
  • Recognizing emotional fatigue
  • Principles of self-care
  • Monitoring and addressing stress level within the agency


Terms & Conditions

  • The course will be held at a predetermined venue.
  • A deposit is required at the time of booking for individual attendance.
  • Any remaining balance is due before the course begins.

 

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